contentSlug

type

ContentSlug_ContentQuery

slug

ContentPageContentQuery

content

trendingContent

query ContentSlug_ContentQuery(
  $contentSlug: String!
  $type: [ContentType!]
) {
  ...ContentPageContentQuery_13QmVO
}

fragment CompanyDetails_Content on Content {
  __isContent: __typename
  companies {
    name
    description
    pageUrl
    id
  }
}

fragment CompanyTagList on Company {
  pageUrl
  name
  viewerIsFollowing
}

fragment ContentBasicInfo on Content {
  __isContent: __typename
  id
  type
  title
  lang
  companies {
    ...CompanyTagList
    id
  }
  ...PublishingDetails
  ...Reactions
}

fragment ContentMetadata on Content {
  __isContent: __typename
  type
  title
  lang
  pageUrl
  alternatePageUrls {
    pageUrl
    lang
  }
  imgUrl
  description
  ... on Video {
    liveTime
    videoUrl
  }
  ... on Webcast {
    liveTime
    videoUrl
  }
}

fragment ContentPageContentQuery_13QmVO on Query {
  content(slug: $contentSlug, type: $type) {
    __typename
    id
    type
    title
    isPremium
    lang
    htmlBody
    companies {
      forum {
        latestPosts {
          ...ForumPosts
        }
      }
      defaultInstrument {
        isin
        id
      }
      id
    }
    slug
    ... on CompanyReport {
      reportUrl
    }
    ... on ThirdPartyCompanyReport {
      reportUrl
    }
    ... on StockExchangeRelease {
      reportUrl
    }
    ...ContentBasicInfo
    ...ContentMetadata
    ...PriceAndRecommendation_Content
    ...CompanyDetails_Content
    ...ReportLink_Content
    ...KeyFigures_Content
  }
  ...TrendingContent_1jQ2Cn
}

fragment ForumPosts on ForumPost {
  text
  likesCount
  url
  author
  postedAt
  authorImgUrl
}

fragment KeyFigures_Content on Content {
  __isContent: __typename
  companies {
    defaultInstrument {
      estimateData {
        modelType
        reportingCurrency
      }
      snapshot {
        transaction {
          date
          actualized {
            year
            quarter
            revenue
            revenueGrowth
            ebitAdjusted
            ebitReported
            ebitda
            enterpriseValue
            epsAdjusted
            dividend
            dividendYield
            sharePrice
          }
          estimates {
            year
            quarter
            revenue
            revenueGrowth
            ebitAdjusted
            ebitReported
            ebitda
            enterpriseValue
            epsAdjusted
            dividend
            dividendYield
            sharePrice
          }
        }
      }
      id
    }
    id
  }
}

fragment PriceAndRecommendation_Content on Content {
  __isContent: __typename
  createdAt
  companies {
    id
    name
    viewerIsFollowing
    defaultInstrument {
      snapshot {
        priceData {
          date
          lastPrice
          tradeCurrency
        }
        transaction {
          date
          recommendation
          targetPrice
        }
        prevTransaction {
          recommendation
        }
      }
      id
    }
  }
}

fragment PublishingDetails on Content {
  __isContent: __typename
  createdAt
  publishers {
    name
    imgUrl
  }
  authors {
    __typename
    id
    name
    slug
    imgUrl
    jobTitle
  }
  ... on Video {
    liveTime
  }
  ... on Webcast {
    liveTime
  }
}

fragment Reactions on Content {
  __isContent: __typename
  id
  reactionGroups {
    reactionType
    reactionsCount
    viewerReacted
  }
}

fragment ReportLink_Content on Content {
  __isContent: __typename
  type
  isPremium
  ... on CompanyReport {
    reportUrl
  }
  ... on ThirdPartyCompanyReport {
    reportUrl
  }
  ... on StockExchangeRelease {
    reportUrl
  }
}

fragment TrendingContent_1jQ2Cn on Query {
  trendingContent(type: ARTICLE) {
    __typename
    id
    title
    lang
    pageUrl
    createdAt
    type
    imgUrl
    companies {
      squareLogoUrl
      id
    }
    authors {
      __typename
      imgUrl
      id
    }
    publishers {
      imgUrl
    }
  }
}


artificial-solutions-international-ab-teneoai-and-global-financial-leader-renew-agreement-for-customer-service-automation-through-conversational-ai

__typename

title

isPremium

lang

htmlBody

companies

createdAt

publishers

authors

reactionGroups

pageUrl

alternatePageUrls

imgUrl

description

Teneo.ai is a technology company within AI. The company's platform Teneo is used by large global corporate customers. In 2023, OpenQuestion was launched, a voice-based solution that replaces traditional push-button menus when customers call customer service. The solution is based on the SaaS platform Teneo, which is available in 86 languages ​​and dialects and is fully integrable with call center and contact center systems. The company was founded in 2001 and operates in Europe and the USA.

Teneo.ai

Teneo.ai, a leader in enterprise-strength conversational AI, is proud to announce the renewal of its commercial agreement with a prestigious global financial institution, aimed at continuing...

<div class="abstract"><p>Teneo.ai, a leader in enterprise-strength conversational AI, is proud to announce the renewal of its commercial agreement with a prestigious global financial institution, aimed at continuing the advancement of AI-driven customer service and business process automation within the financial sector. The continued collaboration underscores both organizations' commitment to innovation and excellence in client service management through advanced AI technologies.</p></div><p>The relationship, initially formed to address the financial organization's need for more efficient client reporting processes, has successfully empowered Client Relationship Managers (CRMs) to expedite mandatory client reports from on-site meetings. Leveraging Teneo.ai's conversational AI platform, the financial institution integrated a voice-activated virtual assistant allowing CRMs to complete reports in just 2 minutes - a process that previously took 15 minutes.</p>The results of this partnership have been substantial:<ul><li>The average task execution time was reduced by a factor of 7, significantly freeing up CRM time for client engagement.</li><li>Data privacy and security were paramount, with the solution deployed on private cloud to align with the highest standards of data compliance required by the financial sector.</li></ul><p>"Sustaining our relationship with this esteemed financial institution allows us to push the boundaries of what conversational AI can achieve in critical sectors. This renewal is a testament to the trust and effectiveness of our technologies, and we are excited to continue tailoring our solutions to meet the unique challenges and opportunities our client faces," said Patrik Rosenberg&nbsp;(<a href="https://www.linkedin.com/in/patrikrosenberg/">https://www.linkedin.com/in/patrikrosenberg/</a>), Global Vice President Customer Sales and Engagement at Teneo.ai.</p><p>As part of the renewed agreement, Teneo.ai will continue to support the financial institution with enhanced features and deeper integration capabilities, aiming to expand the solution's functionalities and potentially increase its applications to other departments.</p>

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